AI systems for the department, $15K a month.

When the rhythm should run on its own

Build fits when notes to follow-ups, written status and request routing should run every week without you pushing them. It is $15,000 a month for up to 5 processes at once, with a three-month minimum ($45,000).

Each routine has an owner on your team and a stop point where it hands to a person.

What to tell the budget holder

The processes you would hand over, the time they take today, the three-month minimum and what stays with you. Routines that talk to customers live, or touch health, payment or student records, are listed in Build Plus ($25,000 a month).

What you get

Each month, pick up to 5 business processes for us to work on. Work starts in week one. Anything not finished carries into next month’s 5.

Each one becomes a working automation in your own tools, tested on your real work and taught to your team.

You own everything we build.

What a process is

A business process is one job your team repeats, start to finish: from what starts it to a finished result you can check. For example, meeting notes become assigned follow-ups.

Each one belongs to one team, with one owner on your side, and runs in the tools you already use. Bigger jobs are split, and you approve the list.

A process counts toward your 5 from the day work starts until it is live and your team has taken it over, or until you drop it.

What each becomes

A working automation that runs on your real work, in your own accounts, and has passed a test your owner signed off.

A person approves anything that can’t be undone. If it fails, it falls back to today’s way, and your owner can run it.

Three levels

Build comes in three levels, and each adds to the one before it. Each level has a three-month minimum term.

Build · $15,000 a month

$45,000 minimum commitment over three months. Up to 5 business processes at once.

Build Plus · $25,000 a month

$75,000 minimum commitment over three months. Up to 10 business processes at once. Adds processes that talk to your customers live or touch health, payment or student records, same-day requests, and 2 of your people trained as champions.

Build Program · $50,000 a month

$150,000 minimum commitment over three months. Up to 20 business processes at once, across departments. Adds a named person on call around the clock as your backup, one shared platform piece at a time, and an MSA, a DPA, insurance and a security review.

Quoted separately

New software products and replacing a core system are each quoted separately.

Who does the work

You work side by side with our build-with-you coaches. They build your AI systems with you and teach your team to run them. If you ever leave, the systems stay with you.

Agents work only on your systems, and a shared rotation is reachable 24/7 with response times in writing.

What we build

The plumbing of a department’s week: meeting notes that become assigned follow-ups, incoming requests routed to the right queue, and status reports assembled from the tracker instead of from a meeting.

Agents for the repeatable parts of a workflow, each with a written brief, a named reviewer on your team and a clear point where it stops and asks.

Training for your leads, so the department keeps the know-how and can change the systems itself.

The weekly loop

Frame: together we run the Of One method to agree on outcomes, owners and limits before anything is built.

Ship: one workflow goes live first, measured against how long it took before.

Review: each week you see what the systems finished, what they escalated and what broke.

Replace: tools get swapped as better ones appear; the cadence and the owners stay put.

Departments it suits

Departments with several teams, shared deadlines and a director who wants people to spend their time on judgment, relationships and delivery rather than on relaying status.

Where to start

Not sure where to start? Start with a Consult block ($2,000).